REELCLIP PRIVACY
Privacy notice
This notice explains how Y.G.I. LLC handles information when you use ReelClip.
Effective date: September 29, 2026
Controller/service operator: Y.G.I. LLC
Privacy contact: [email protected]
What this notice covers
This notice covers the ReelClip website, account and license services, and desktop application. It does not replace the separate privacy policies of third-party services you choose, such as an AI provider, payment processor, publishing integration, or social network.
Information handled
- Account and sign-in: ReelClip’s account service uses your email address to send a one-time sign-in code. It stores a protected code hash with its creation, expiration, use, and attempt information; a keyed hash of the requesting IP address for abuse controls; and a keyed hash of the session token. Session records include expiration, creation, last-use, and revocation information. Resend delivers sign-in email; Cloudflare Workers and D1 host the account and license service.
- License and subscription: the account database stores account ID/email and license state. If you buy a subscription using Stripe Managed Payments, Sold through Link, LLC acts as merchant of record. ReelClip stores the payment-provider customer/subscription identifiers and plan, status, billing-period, cancellation, and event state needed to grant or end access. ReelClip does not store full payment card numbers.
- AI provider credentials: if you enter an OpenRouter or NVIDIA NIM key in the desktop app, the app encrypts it using operating-system-backed storage. It refuses to save the key if secure storage is unavailable. The key is sent from your computer to the provider you selected with your request; ReelClip’s account API does not receive it.
- Media and AI requests: video files, editing, and rendering are handled on your computer. For BYOK AI features, your computer sends the audio, transcript, prompt, and related request data directly to the AI provider you selected. The AI-included feature is currently disabled and not offered. If ReelClip later processes AI requests through its hosted service, the data sent to ReelClip and its AI provider will be disclosed before that feature is offered. The provider’s terms determine its handling after receipt.
- Publishing: if you connect publishing, the integration and social platform receive the account authorization, media, caption, and post details needed to carry out the action. ReelClip stores the optional Zernio integration credential locally in the desktop app’s settings and uses it from the main process.
- Website and security logs: Cloudflare processes IP address, request, and security metadata to deliver and protect the website and API. Workers Logs are sampled by the Worker configuration and may contain error details; the current configuration does not intentionally log passwords, sign-in codes, payment credentials, provider keys, or media. Cloudflare log and database recovery windows depend on the plan and product. The desktop app writes diagnostic logs to your device. The current site and desktop source have no configured advertising tags, analytics service, or crash-reporting integration.
- Support messages: if you contact support, we receive the email address and information you choose to include. Please do not send passwords, API keys, payment details, or private media unless support specifically needs a safe example.
Why information is used
We use information to authenticate you, send sign-in codes, issue and check licenses, administer subscriptions, provide the features you request, respond to support, prevent abuse, secure the Service, and meet legal obligations. We do not currently use the account service to send marketing messages.
Who receives information
We share information needed to operate the Service with Cloudflare for website and account hosting, Resend for sign-in email, and Stripe and Sold through Link, LLC for subscription checkout, payment, and transaction support. These providers handle information under their own terms and privacy notices. If you choose an AI or publishing feature, your computer sends the request to the AI provider or social platform you selected.
With BYOK, the selected AI provider receives requests directly from your computer. ReelClip’s account API does not receive your provider key or the AI request content. ReelClip-hosted AI processing is not currently offered. If that changes, this notice will be updated before the hosted plan is offered.
Retention and deletion
We keep account information while your account is active. If you request account deletion, ReelClip deletes sign-in codes, sessions, AI job results, and usage rows, anonymizes the account record, and clears payment-provider identifiers from the active subscription record. A limited anonymized record remains so delayed signed payment events cannot restore deleted access. Processed payment event IDs are kept for up to 90 days. The active database may also be present in Cloudflare recovery history for up to 7 days on the Workers Free plan. Cloudflare Workers Logs are retained for up to 3 days on the Free plan. Stripe or Sold through Link, LLC may retain transaction records as required by their terms and law. We keep support email correspondence for up to 24 months after the issue is resolved, then delete it unless it must be retained for a legal, security, or dispute matter. ReelClip does not control provider-side or local device retention.
You can request deletion from the signed-in account page after entering your sign-in email. If you have a paid subscription, cancel it in the billing portal and wait until paid access ends before deleting the account. Files and logs stored on your computer are under your control; uninstalling the app may not remove settings or logs automatically.
Your privacy choices and rights
Depending on where you live, privacy law may let you request access to, correction of, or deletion of personal information, obtain a portable copy, or opt out of certain processing. You may also have the right to appeal a denied request or complain to your privacy regulator. Email [email protected] to make a request or appeal. We may ask for information needed to verify your request and will respond within the period required by applicable law. We do not sell personal information for money or use it for cross-context behavioral advertising.
Children and international use
ReelClip is offered to adults aged 18 or older who reside in the United States. It is not intended for children under 18 or people who reside outside the United States. If you believe a minor has created an account, contact [email protected] so we can review and take appropriate action.
Security
We use technical and organizational measures intended to protect account and service data, including hashed session credentials and one-time login codes. BYOK provider credentials are encrypted with operating-system-backed storage in the desktop app. No system can be guaranteed completely secure. If a security incident affects personal information, we will provide notices to affected people and authorities when applicable law requires them.
Changes and contact
We will update this notice when our data practices change and show a new effective date. We will provide notice of material changes by email or through the Service where required. Questions or privacy requests: [email protected].